Carabao Cup final: Important information for LFC fans travelling to Wembley

Please read carefully before you arrive at the stadium.

To stay up to date with all the latest matchday information, please follow @LFCHelp on X (formerly Twitter).

Tickets

Tickets for this fixture are SOLD OUT. Do not travel if you do not have a ticket for this fixture.

Liverpool FC is using digital ticketing for all fans to access the Liverpool end of the Carabao Cup final at Wembley.

These LFC general admission (GA) digital tickets are not NFC but will still sit in the digital wallet of supporters’ smartphones.

All LFC general admission tickets have been sold by LFC. All LFC GA tickets are non-transferrable and are not available to distribute to other supporters. If you have not purchased your ticket from LFC, it is fake.

Please watch this video, which explains how to spot a genuine ticket versus a fake one and how to insert and scan your ticket correctly.

All reports of ticket touting, or online ticket fraud, will be investigated in line with the Liverpool FC sanctions process. If a supporter has been found to have offered a ticket for sale online, this could result in a lifetime ban for that individual.

Safety and security

The Carabao Cup final this weekend is the first major event at Wembley since phase one of major works were completed to further improve security at the national stadium.

Alongside the structural changes, this weekend you will also see enhanced staffing levels both by the stadium and the Metropolitan Police. Please arrive early to ensure a speedy entry into the stadium.

Please follow the wayfinding at Wembley to get you to the correct colour zone and entrance, and your match ticket will have a recommended specified entry time, and fans are advised to arrive at this allotted time.

Ticket checks will also be in place before you reach the entrances. Please factor these important security measures into your plans for Sunday.

Hospitality (Club Wembley) turnstiles will open three hours before kick-off and general admission turnstiles will open two hours before kick-off.

Children (14 years and under) must be accompanied by an adult. Children under the age of two will not be permitted into the stadium.

Travel advice

Plan your journey to Wembley Stadium in advance; go here to find more information on the best way to travel to and from the stadium.

Supporters travelling by rail should plan to arrive at Wembley stations (Wembley Park, Wembley Central, Wembley Stadium) no later than one hour prior to kick-off, to allow sufficient time to walk to and enter the stadium.

Tackling anti-social and criminal behaviour

LFC is supporting strong measures across football to tackle anti-social and criminal behaviours within football grounds.

They include:

• entering the pitch without permission
• homophobic or tragedy chanting
• carrying or using smoke devices or pyros

These are illegal, dangerous and have serious consequences. They have no place in the game. Anyone involved in these activities will be banned by the club and reported to the police.

Love Football. Protect the Game.

If you witness any anti-social or discriminatory behaviour on the day, text HELP to 66566 or contact your nearest steward.

Liverpool FC Fan Zone

The Liverpool FC Fan Zone is located on the East Concourse area of the stadium.

It will be open from 11am and will stop serving alcohol one hour before kick-off at 2pm.

Supporters will need to present a valid stadium ticket to enter the LFC Fan Zone area, which has a limited capacity. The stadium’s bag policy also applies to anyone visiting the Fan Zone.

No-street-drinking zone

Brent Council and its partners are enforcing a no-street-drinking zone on Olympic Way and the surrounding area for all events at Wembley Stadium as part of the current Public Space Protection Order.

Please go here for more information on the order. Fans will be required to hand over their alcoholic drinks or face a £100 fine.

Disabled and ambulant supporters

Access information regarding travel and stadium facilities can be found here.

Wembley Stadium operates a complimentary accessible shuttle service from Wembley Park Station to Wembley Stadium. More information can be found here.

Restricted bag policy

To make Wembley safe for everyone, there are restrictions on what you can bring in a bag into the stadium. Read the bag policy here.

A full list of prohibited items can be found here.

Persistent standing

Nobody may stand in any seating area whilst play is in progress. Persistent standing in seated areas during an event is strictly forbidden and may result in ejection from the ground.

The obstruction of gangways, access ways, exits and entrances, stairways and like places is strictly forbidden. Nobody entering the ground shall be permitted to climb any structures within the ground.

Guidance for use of flags

The following guidance is in line with the stadium’s grounds regulations. The national flag of any team not competing in an event at the ground on the day of entry must not be brought into the ground.

Flags are not generally confiscated. However, the obstruction of gangways, access routes, exits and entrances, health and safety signage and stairways is strictly forbidden.

Wembley Stadium reserves the right to confiscate flags if they are very large or may compromise public safety, obscure someone’s view, a camera position or if a flag carries offensive, discriminatory or inflammatory messaging.

Permission must have been sought in advance from the stadium and event owner to arrange use of the very large supporter flags that are designed to be passed over people’s heads. In such cases the flag must be flame retardant and the organiser bringing the flag into the stadium will need to provide the appropriate H&S certification.

More information on Wembley’s flag policy can be found here.

Cashless stadium

Wembley Stadium is a cashless stadium. ALL food and drink kiosks accept card/contactless payment. Find out more on the food and drink options here.