Where are the disabled supporter tickets located within the Stadium?

Wheelchair spaces are located in;

• Lower Anfield Road*
• The Kop*
• Main Stand 
• Sir Kenny Dalglish Stand

*Room for up to two personal assistants to accompany each wheelchair user. 

Ambulant and easy access seating is located in;

• Lower Main Stand
• Lower Anfield Road
• The Kop

Ambulant disabled supporters can also request to sit within other areas of the Stadium subject to availability. 

To view the stadium seating plan click here.

To view the location of the Disability turnstiles click here.

Where are the accessible toilets located at Anfield?

We have accessible toilets in all Stands.

Two of the toilets have Changing Places facilities; these are located in the Kop and Main Stand (Level 2). If you require use of this facility please mention this at the time of booking any match tickets and, subject to availability, we will locate you as close to the Changing Places facilities as possible.

Is it possible to store a wheelchair, scooter or rollator?

Yes, there are storage pods located around the stadium for wheelchairs or other personal items. Please see the How can I book a storage space for my mobility aid? FAQ for further information.

Are headsets provided for match commentary for visually impaired supporters?

Visually Impaired supporters can order a complimentary headset with full commentary once their ticket has been purchased. 

You can contact us here with your name and Supporter ID Number once your ticket has been purchased and a headset will be brought to your seat by a steward prior to kick off. The headset should be returned to your nearest steward at the end of the match.

Please note all our home match commentary feed is provided directly by Liverpool Football Club.

Are match day programmes available in alternative formats?

A digital version of the matchday program is available to purchase here.

Should this format not be a suitable alternative, please contact our Disability team via email.

Are there any disabled car parking spaces provided with match tickets?

Accessible car parking spaces are available for fans who are registered as a disabled supporter with the Club.

Car park passes are only available upon request at the time of purchasing match tickets, and spaces cannot be guaranteed due to limited availability.

How can I find out which drop off point is best for where my wheelchair bay/seats are located?

Please see below;

*Subject to road closures before and after the game.

How do I apply for accessible match tickets?

• A letter from the Department of Works and Pensions confirming your entitlement to the higher or middle rate mobility/care component of Disability Living Allowance. 
• A letter from your GP confirming the nature of your disability 
• A letter confirming you receive Enhanced rate of Personal Independent Payment (PIP) 
• BD8 Certificate (Visually Impaired supporters only) 

AND

• Photographic ID (i.e. Passport or Drivers License showing your date of birth)

All ticket sales take place in conjunction with non-disabled supporter ticket sales. 

Where can I check prices for disabled supporter tickets?

Can a disabled Season Ticket Holder return their seat via the Ticket Exchange?

Yes, for full details click here.

Please note, if the disabled Season Ticket Holder has a Personal Assistant, both tickets must be returned via the Ticket Exchange for the match. 

Can I join the Season Ticket waiting list for a disabled supporter Season Ticket?

Our Season Ticket waiting list is currently closed and unlikely to open for new applications in the foreseeable future due to the the number of supporters already waiting. 

Is The LFC Stadium Tour autism-friendly?

Our friendly team are always around to help any visitors who have additional or complex needs. If you have additional requirements, we recommend contacting our team who can advise the best time to visit The LFC Stadium Tour depending on the individual needs of your group. 

Can I bring my assistance dog to The LFC Stadium Tour?

Yes. All registered assistance dogs can join The LFC Stadium Tour.  

Do you have hearing loops at The LFC Stadium Tour?

There is one hearing loop which is located at the LFC Stadium Tour reception. 

Do you offer British Sign Language (BSL) as an option for The LFC Stadium Tour?

Yes. Our self-guided tour offers a British Sign Language digital guide that visitors can use at their own pace. The guide contains content about each part of The LFC Stadium Tour and alongside British Sign Language the digital guides also offer English subtitles throughout.   

Can my carer or personal assistant visit The LFC Stadium Tour?

We offer a complimentary concession ticket for each visitor who may wish to bring along their carer or personal assistant. For more information or support to make a booking, please don't hesitate to contact us. 

Do you offer accessible parking at the The Stadium Tour?

Yes, we offer free parking for your visit to The LFC Stadium Tour. There are 50 accessible parking spaces at Stanley Car Park. There are a further 25 accessible bays located in at the Anfield Road Car Park. 

Do you have accessible toilets at The LFC Stadium Tour?

Yes. There are two fully accessible, gender neutral toilets on the tour route. One is located inside the stadium and has a hoist for any visitors who may need additional assistance. There is also an accessible toilet located by The LFC Story (Museum). Both accessible toilets have an emergency alarm pull, vertical rails and lever taps on the sinks.

Is The LFC Stadium Tour wheelchair accessible?

Yes, The LFC Stadium Tour is fully accessible to wheelchair users. There is lift access throughout the tour route and a wheelchair ramp when you visit the pitch side area. The LFC Story (Museum) is located on the first floor which can also be accessed via a lift.