DISABLED SUPPORTERS TICKETING INFORMATION
Liverpool Football Club have a dedicated team dealing with disabled supporters queries, the team can be contacted directly by calling 0843 170 5555, option 1 then option 0.
Alternatively the team can be contacted by email on firstname.lastname@example.org, please note that during busy times a response can take up to five days to respond.
MEMBER SALE Bulk Sale November 2014
The sale will take place on Monday Novemenber 10th 2014.
If you do not purchase tickets on Monday 10th November 2014 we cannot guarantee tickets will be available on the remaining dates.
Please note a letter regarding the forthcoming disabeld members sale will not be sent out.
|Time||Who can purchase||Previous ticket purchase requirements||Categories Games Available|
|10am to 11.45am||Supporters wishing to purchase disabled tickets ONLY with required purchase history||Supporters who attended (recorded on their Members card) a minimum number of 14 Premier League home games during 2013/14||
|From 12pm||Supporters wishing to purchase disabled tickets ONLY||No previous ticket purchase requirements***||
*Crystal Palace only
*** Except for the Manchester United and Crystal Palace games, a minimum number of 8 Premier League home games during 13/14, must be recorded on the Members card for the sale.
July 2014 Members Sale
The Members' Ticket Sale for Barclays Premier League matches up to and including 1st January 2015 took place on Monday 14th July 2014. All tickets were subject to availability and whilst stocks last.
Please note we have now sold out of all members tickets for fixtures up to and including Leicester City on 1st January 2015. Should we have any returns tickets will be advertised on this page. A ballot/late availability sale will still take place for these fixtures 18-21 days prior to the fixture being played - details of how to apply can be found here.
|Game||Disability||Game Category||Availibility of Match Tickets|
|West Ham United||Wheelchair||B||Sold Out|
|West Ham United||Ambulant||B||Sold Out|
|Tottenham Hotspur||Wheelchair||A||Sold Out|
|Tottenham Hotspur||Ambulant||A||Sold Out|
|Manchester City||Wheelchair||A||Sold Out|
|Manchester City||Ambulant||A||Sold Out|
|Manchester United||Wheelchair||A||Limited Availability|
|Manchester United||Ambulant||A||Limited Availability|
|Newcastle United||Wheelchair||A||Sold Out|
|Newcastle Untied||Ambulant||A||Sold Out|
|Crystal Palace||Wheelchair||C||Limited Availability|
|Crystal Palace||Ambulant||C||Limited Availability|
PFC Ludogorets Razgrad v Liverpool - UEFA Champions League - SOLD OUT
To be played at the Vasil Levski Stadium, Sofia. On 26th November 2014. Kick Off 9.45pm (local time).
Ticket Prices: Adults £22 and £18
Friday 7th November from 11am: Season Ticket Holders, Members and Fan Card Holders who recorded both of the previous Champions League away matches this season. FC Basel and Real Madrid.
Monday 10th November from 8.15 am (Telephone and Window sales will be suspended at 10am): Season Ticket and Hospitality Members who recorded 1 of the previous Champions League away matches this season. FC Basel and Real Madrid.
As the number of qualifying applicants for the above sale exceeds the number of available tickets, we cannot guarantee that all who apply will be successful in securing a ticket. Those supporters who are not successful are urged not to travel.
To apply for disability tickets please telephone 0843 170 5555 and select the disability option to speak to one of our advisors.
Leicester City v Liverpool - SOLD OUT
To be played at the King Power Stadium, Leicester on Tuesday 2nd December 2014. Kick Off 7.45pm.
Tickets will be available to Season Ticket Holders, Official Members and Fan Card Holders based on attendance at Premier League away fixtures during Season 2013-2014 on the following days,
Tickets during these sales are subject to availability and no guarantee can be given that tickets will be available to all who apply.
Should these be any tickets remaining following the initial sales, LFC will make a further announcement.
Liverpool Football Club has received within the allocation 10 pairs of Wheelchair and carer tickets priced at £38 (£40) per pair. Ambulant tickets are also available and concessions will apply.
Liverpool v Basel - UEFA Champions League
To be played at Anfield on Tuesday 9th December 2014. Kick Off 7.45pm.
For a full breakdown of the pricing structure for this game please click here. Please telephone 0843 170 5555 and select the disability option to speak to one of our advisors.
Priority Rights Holders from 11am Thursday 13th November
Season Ticket Holders who recorded both the previous Champions League home games, PFC Ludogorets Razgrad (16.09.14) andReal Madrid (22.10.14). from 11am Friday 14th November
The following sale will take place subject to availability and whilst supplies last:
Members who recorded both the previous Champions League home games, PFC Ludogorets Razgrad (16.09.14) and Real Madrid (22.10.14). from 8.15am Monday 17th November
If tickets still remain, sales will take place in the following order subject to availability and whilst supplies last:
Fan Card holders who recorded both the previous Champions League home games, PFC Ludogorets Razgrad (16.09.14) and Real Madrid (22.10.14). from 8.15am Tuesday 18th November
Season Ticket Holders who recorded one of the previous Champions League home games; PFC Ludogorets Razgrad (16.09.14) or Real Madrid (22.10.14). from 1pm Tuesday 18th November
Members who recorded one of the previous Champions League home games; PFC Ludogorets Razgrad (16.09.14) or Real Madrid (22.10.14). from 8.15am Wednesday 19th November
Fan Card holders who recorded one of the previous Champions League home games; PFC Ludogorets Razgrad (16.09.14) or Real Madrid (22.10.14). from 8.15am Thursday 20th November
Should any tickets remain after this sale; the Club will make a further announcement.
THE CLUB RESERVES THE RIGHT TO CHANGE ANY SALE TO A CONTROLLED SALE IF GIVEN ADVICE FROM UEFA, THE POLICE OR OTHER RELEVANT AUTHORITIES. All the above sales are subject to availability and while stocks last
AFC Bournemouth v Liverpool - Capital One Cup 5th Round
To be plated at the Goldsands Stadium at Dean Court on Wednesday 17th December 2014, kick off 7.45pm.
Tickets will be available to Season Ticket Holders, Official Members and Fan Card Holders based on attendance at ALL of the below League Cup away fixtures during previous Seasons: Exeter (24.8.11), Brighton (21.9.11), Stoke (26.10.11), Chelsea (29.11.11), WBA (26.9.12), and Manchester United (25.9.13)
Season ticket holders, Members and Fan Card holders who attended 6 games. From 11am on Friday 28th November
Supporters who purchased during the above sale are guaranteed a ticket.
Season Ticket holders who attended 5 games. From 11am on Monday 1st December.
Tickets purchased during this sale are subject to availability and no guarantee can be given that tickets will be available to all who apply.
Should there be any tickets remaining following the initial sales, LFC will make a further announcement via the Offical LFC website.
Liverpool Football Club has received within the allocation 24 pairs of Wheelchair and carer tickets priced at £4 per pair. Ambulant and carer tickets are also available, priced at £26 per pair and concessions also apply
AUTO CUP ADDITIONAL ENROLMENT PERIOD
Please note the Auto Cup additional enrolment period has now ended. It will not reopen for the 2014/15 season. Tickets for all Cup Competitions must be purchased independantly once selling notices are published.
Please note tickets are subject to availability.
Liverpool Football Club are pleased to announce that due to Stadium improvements a further 11 wheelchair user bays have been installed at Anfield. As a result of this LFC are happy to confirm that we offered 9 supporters the chance to purchase a Season Ticket for the 2014-15 season. These supporters were taken from the top of the Disabled Season Ticket Waiting list.
For further information on the improvements at Anfield for disabled supporters please click here.
HOW TO BUY DISABILITY MEMBERS’ MATCH TICKETS
Tickets are available to purchase by telephone by calling the booking line 0843 170 5555, pressing option 1 then 0. After a trial during the previous members sale, Liverpool Football Club are pleased to announce that tickets will also be available to purchase at the Ticket Office window, Anfield.
All tickets are subject to availability and whilst stocks last.
Please note a late availability sale will take place approximately 3 to 4 weeks prior to the fixture being played. This is available for Official Members and Non Members. Details of how to apply can be found further down this page at ‘Late Availability Sale’
No longer able to accept credit/debit card details via email. So that LFC are compliant with our financial regulators, we can no longer accept payment information sent via email. If you do send credit or debit card details, you will receive an email advising to resend the email.
Instead LFC ask that you put a contact telephone number on your application and a member of the disability ticketing team will contact you to take payment as and when you application is successful.
HOW TO APPLY FOR DISABLED SUPPORTERS TICKETS
Please click here for an information booklet for disabled supporters to refer to.
Before applying for match tickets, supporters will be required to register themselves with Liverpool Football Club by submitting either of the below documents. The details of those documents will be kept on our records and will not be requested again.
Please note; we are unable to process any tickets until we have received the required documentation
A letter from the Department of Works and Pensions confirming your entitlement to the higher or middle rate mobility/care component of Disability Living Allowance.
A letter from your GP confirming the nature of your disability
BD8 Certificate (Visually Impaired supporters only)
PLEASE NOTE – DUE TO HIGH DEMAND WE CANNOT GUARENTEE MATCH TICKETS
LDSA – LIVERPOOL DISABLED SUPPORTERS ASSOCIATION
The Liverpool Disabled Supporters Association or LDSA is run independently by disabled supporters for disabled supporters. For further information on the LDSA please click: http://www.liverpoolfc.com/community/ldsa.
PURCHASING DISABLED SUPPORTERS MATCH DAY TICKETS
Premier League tickets are sold in the following ways:
Supporters must follow the above process and be registered with the Club; you must also have an LFC Official Membership.
Details of the membership can be found at www.liverpoolfc.com/membership
Tickets are sold in correspondence with the non disabled supporter’s ticket sales. For further information of specific ticket sales please contact one of the disabled advisors. Alternatively you can view the available tickets by viewing the table above titled ‘Member Sale Ticket Availability’
Ticket sales are available by calling the main Ticket Office number 0843 170 5555, pressing option 1 then 0 for the disabled team. Alternatively you can purchase tickets in person by visiting the Ticket Office at Anfield.
Supporters are asked to send a written application to:
Disability Ticketing Team, Liverpool Ticket Office, PO BOX 204, L69 3JF
Or email your application to email@example.com
The following information would need to be included in your application:
* Full name and address of the applicant(s).
* What fixture (game) you are applying for,
* What seating provision you require i.e. wheelchair, ambulant or visually impaired)
* Number of personal assistants required.
Applications are to be received no earlier than 8 weeks before the game and no later than 23 days prior to the game taking place.
Successful applicants will be chosen on a ballot basis. Please note that if you no longer wish to be considered in the ballot, it is your responsibility to contact the disability team to advise this.
If you are successful in the ballot, and you can no longer attend the game, you will be subject to the cancellation policy.
AWAY GAMES AND CUP COMPETITIONS
Tickets for all away matches and all Cup matches will be sold in conjunction with the specific selling arrangements for those fixtures.
Details of available tickets will be made available on this page.
AUTO CUP SCHEME
If you would like to be enrolled into the auto cup scheme please call the disability department on 0843 170 5555 option 1 and option 0.
Details of what the Auto Cup Scheme is and how to join can be found by clicking here.
TICKET EXCHANGE FOR SEASON TICKET HOLDERS
If a Season Ticket holder is unable to attend a home Premier League match, they are able to return their tickets via the ticket exchange. Tickets can be returned via the exchange until kick off on the match day. These tickets could then be made available for members to purchase and attend the fixture.
Please note by entering your season ticket in to the ticket exchange for Premier League games you will not be penalised next season.
Please visit www.liverpoolfc.com/exchange and follow the online Ticket Exchange release instructions. Alternatively please phone the disability ticketing team on 0843 170 5555, who
will be able to complete the process for you.
SEASON TICKET WAITING LIST.
The season ticket waiting list is currently closed.
If you have any enquiries please do not hesitate to contact us via the contact form http://help.liverpoolfc.tv/app/ask or alternatively please call the disability team on 0843 170 5555 option 1 and opton 0.
Liverpool Football Club has a total 111 wheelchair bays. This is split in the following ways: 55 wheelchair spaces are allocated to season ticket holders, 8 wheelchairs are allocated to visiting supporters. Up to 48 tickets are available for a further sale. There is availability for up to two personal assistants to accompany the wheelchair user. Wheelchair user spaces are allocated in the Anfield Road, the Paddock, and the Kop stands.
AMBULANT SUPPORTERS (INCLUDING VISUALLY IMPAIRED SUPPORTERS)
Liverpool Football Club has a number of ambulant spaces generally situated in the Paddock with availability for one personal assistant. Please note that we do not limit the amount of ambulant tickets that are available.
A headset with full commentary will also be provided upon request for supporters with a visual impairment.
For a seating plan of the location of tickets please click here.
CAR PARK SPACES
There are a very limited amount of car parking spaces available for disability supporters. These are only available upon request at the time of booking, and are subject to availability. The spaces would be located in either Anfield Road or Stanley Park.
If you have any queries regarding disabled supporters tickets please call the Liverpool Football Club Disabled Ticketing Team on: 0843 170 5555, pressing the relevant option for Disabled Supporters information or email:firstname.lastname@example.org
Alternatively please click the following link for disability supporters FAQ’s:http://help.liverpoolfc.tv/app/answers/list/p/902