DISABLED SUPPORTERS TICKETING INFORMATION
Liverpool Football Club have a dedicated team dealing with disabled supporters queries, the team can be contacted directly by calling 0843 170 5555, option 1 then option 0.
Alternatively the team can be contacted by email on firstname.lastname@example.org, please note that during busy times a response can take up to five days to respond.
MEMBER SALE Bulk Sale July 2014
The Members' Ticket Sale for Barclays Premier League matches up to and including 1st January 2015 took place on Monday 14th July 2014.
All tickets are subject to availability and whilst stocks last. Please note if you do not purchase tickets on Monday 14th July 2014 we cannot guarantee tickets will be available on the remaining dates.
|Aston Villa 13.09.14||Wheelchair User||Sold Out|
|Aston Villa 13.09.14||Ambulant Supporter||Sold Out|
|Everton 27.09.14||Wheelchair User||Sold Out|
|Everton 27.09.14||Ambulant Supporter||Limited Availability|
|WBA 04.10.14||Wheelchair User||Sold Out|
|WBA 04.10.14||Ambulant Supporter||Sold Out|
|Hull City 25.10.14||Wheelchair User||Sold Out|
|Hull City 25.10.14||Ambulamt Supporter||Sold Out|
|Chelsea 08.11.14||Wheelchair User||Sold Out|
|Chelsea 08.11.14||Ambulant Supporter||Sold Out|
|Stoke City 29.11.14||Wheelchair User||Sold Out|
|Stoke City 29.11.14||Ambulant Supporter||Sold Out|
|Sunderland 06.12.14||Wheelchair User||Sold Out|
|Sunderland 06.12.14||Ambulant Supporter||Sold Out|
|Arsenal 20.12.14||Wheelchair User||Sold Out|
|Arsenal 20.12.14||Ambulant Supporter||Sold Out|
|Swansea City 28.12.14||Wheelchair User||Sold Out|
|Swansea City 28.12.14||Ambulant Supporter||Sold Out|
|Leicester City 01.01.15||Wheelchair User||Sold Out|
|Leicester City 01.01.15||Ambulant Supporter||Sold Out|
** Tickets for our fixture against Everton will be sold based on previous attendance in season 2013/14. Supporters need to have attended 8 or more Premier League games
Barclays Premier League
West Ham United v Liverpool
To be played at the Boleyn Ground, London
On Saturday 20th September 2014 Kick Off 5.30pm
Liverpool Football Club has received within the allocation 6 pairs of Wheelchair and carer tickets and 12 Ambulant and carer tickets priced at £41 (£45) per pair. Concessions also apply.
Sir Trevor Brooking Stand
Adult £51 (£55)
Over 65 £28 (£32)
Junior (U16) £28 (£32)
Tickets will be available to Season Ticket Holders, Official Members and Fan Card Holders based on attendance at Premier League away fixtures during Season 2013-2014 on the following days,
Attendance at 12 or more games Wednesday 3rd September
Supporters who purchase during this sale are guaranteed a ticket
Attendance at 11 or more games Thursday 4th September
Tickets purchased during these sales are subject to availability and no guarantee can be given that tickets will be available to all who apply.
AUTO CUP ADDITIONAL ENROLMENT PERIOD
Please note the Auto Cup additional enrolment period has now ended. It will not reopen for the 2014/15 season. Tickets for all Cup Competitions must be purchased independantly once selling notices are published.
Please note tickets are subject to availability.
Liverpool Football Club are pleased to announce that due to Stadium improvements a further 11 wheelchair user bays have been installed at Anfield. As a result of this LFC are happy to confirm that we offered 9 supporters the chance to purchase a Season Ticket for the 2014-15 season. These supporters were taken from the top of the Disabled Season Ticket Waiting list.
For further information on the improvements at Anfield for disabled supporters please click here.
HOW TO BUY DISABILITY MEMBERS’ MATCH TICKETS
Tickets are available to purchase by telephone by calling the booking line 0843 170 5555, pressing option 1 then 0. After a trial during the previous members sale, Liverpool Football Club are pleased to announce that tickets will also be available to purchase at the Ticket Office window, Anfield.
All tickets are subject to availability and whilst stocks last.
Please note a late availability sale will take place approximately 3 to 4 weeks prior to the fixture being played. This is available for Official Members and Non Members. Details of how to apply can be found further down this page at ‘Late Availability Sale’
No longer able to accept credit/debit card details via email. So that LFC are compliant with our financial regulators, we can no longer accept payment information sent via email. If you do send credit or debit card details, you will receive an email advising to resend the email.
Instead LFC ask that you put a contact telephone number on your application and a member of the disability ticketing team will contact you to take payment as and when you application is successful.
HOW TO APPLY FOR DISABLED SUPPORTERS TICKETS
Please click here for an information booklet for disabled supporters to refer to.
Before applying for match tickets, supporters will be required to register themselves with Liverpool Football Club by submitting either of the below documents. The details of those documents will be kept on our records and will not be requested again.
Please note; we are unable to process any tickets until we have received the required documentation
A letter from the Department of Works and Pensions confirming your entitlement to the higher or middle rate mobility/care component of Disability Living Allowance.
A letter from your GP confirming the nature of your disability
BD8 Certificate (Visually Impaired supporters only)
PLEASE NOTE – DUE TO HIGH DEMAND WE CANNOT GUARENTEE MATCH TICKETS
LDSA – LIVERPOOL DISABLED SUPPORTERS ASSOCIATION
The Liverpool Disabled Supporters Association or LDSA is run independently by disabled supporters for disabled supporters. For further information on the LDSA please click: http://www.liverpoolfc.com/community/ldsa.
PURCHASING DISABLED SUPPORTERS MATCH DAY TICKETS
Premier League tickets are sold in the following ways:
Supporters must follow the above process and be registered with the Club; you must also have an LFC Official Membership.
Details of the membership can be found at www.liverpoolfc.com/membership
Tickets are sold in correspondence with the non disabled supporter’s ticket sales. For further information of specific ticket sales please contact one of the disabled advisors. Alternatively you can view the available tickets by viewing the table above titled ‘Member Sale Ticket Availability’
Ticket sales are available by calling the main Ticket Office number 0843 170 5555, pressing option 1 then 0 for the disabled team. Alternatively you can purchase tickets in person by visiting the Ticket Office at Anfield.
LATE AVAILABILITY SALE
Supporters are asked to send a written application to:
Disability Ticketing Team, Liverpool Ticket Office, PO BOX 204, L69 3JF
Or email your application to email@example.com
The following information would need to be included in your application:
* Full name and address of the applicant(s).
* What fixture (game) you are applying for,
* What seating provision you require i.e. wheelchair, ambulant or visually impaired)
* Number of personal assistants required.
Applications are to be received no earlier than 8 weeks before the game and no later than 23 days prior to the game taking place.
Successful applicants will be chosen on a ballot basis. Please note that if you no longer wish to be considered in the ballot, it is your responsibility to contact the disability team to advise this.
If you are successful in the ballot, and you can no longer attend the game, you will be subject to the cancellation policy.
AWAY GAMES AND CUP COMPETITIONS
Tickets for all away matches and all Cup matches will be sold in conjunction with the specific selling arrangements for those fixtures.
Details of available tickets will be made available on this page.
AUTO CUP SCHEME
If you would like to be enrolled into the auto cup scheme please call the disability department on 0843 170 5555 option 1 and option 0.
Details of what the Auto Cup Scheme is and how to join can be found by clicking here.
TICKET EXCHANGE FOR SEASON TICKET HOLDERS
If a Season Ticket holder is unable to attend a home Premier League match, they are able to return their tickets via the ticket exchange. Tickets can be returned via the exchange until kick off on the match day. These tickets could then be made available for members to purchase and attend the fixture.
Please note by entering your season ticket in to the ticket exchange for Premier League games you will not be penalised next season.
Please visit www.liverpoolfc.com/exchange and follow the online Ticket Exchange release instructions. Alternatively please phone the disability ticketing team on 0843 170 5555, who
will be able to complete the process for you.
SEASON TICKET WAITING LIST.
The season ticket waiting list is currently closed.
If you have any enquiries please do not hesitate to contact us via the contact form http://help.liverpoolfc.tv/app/ask or alternatively please call the disability team on 0843 170 5555 option 1 and opton 0.
Liverpool Football Club has a total 111 wheelchair bays. This is split in the following ways: 55 wheelchair spaces are allocated to season ticket holders, 8 wheelchairs are allocated to visiting supporters. Up to 48 tickets are available for a further sale. There is availability for up to two personal assistants to accompany the wheelchair user. Wheelchair user spaces are allocated in the Anfield Road, the Paddock, and the Kop stands.
AMBULANT SUPPORTERS (INCLUDING VISUALLY IMPAIRED SUPPORTERS)
Liverpool Football Club has a number of ambulant spaces generally situated in the Paddock with availability for one personal assistant. Please note that we do not limit the amount of ambulant tickets that are available.
A headset with full commentary will also be provided upon request for supporters with a visual impairment.
For a seating plan of the location of tickets please click here.
CAR PARK SPACES
There are a very limited amount of car parking spaces available for disability supporters. These are only available upon request at the time of booking, and are subject to availability. The spaces would be located in either Anfield Road or Stanley Park.
If you have any queries regarding disabled supporters tickets please call the Liverpool Football Club Disabled Ticketing Team on: 0843 170 5555, pressing the relevant option for Disabled Supporters information or email:firstname.lastname@example.org
Alternatively please click the following link for disability supporters FAQ’s:http://help.liverpoolfc.tv/app/answers/list/p/902