FansSupporters Liaison Officer (SLO)

    At Liverpool FC, our Supporter Liaison Officers (SLOs) play an essential role in ensuring two-way communication between the Club and its supporters. In line with UEFA requirements, the SLO acts as a bridge between fans and the Club, representing supporter interests while also helping communicate Club policies, procedures, and matchday information.

    The SLO contributes to building a positive supporter experience by fostering dialogue, providing clear information, and supporting fans before, during, and after fixtures.

    Meet Our SLOs

    • Men’s First Team & Anfield Fixtures: Yonit Sharabi
    • Women’s First Team Fixtures: Hannah Gallagher

    Our SLOs are present in person at every home and away match involving the Men’s games and for the Women’s First Teams the SLO is present for all home games. They work closely with Club departments and supporter groups to ensure a safe, informed, and welcoming environment for all fans.

    Contacting the Club on Away Matchdays

    This service is for urgent matchday matters only related to away fixtures.

    To support fans travelling to domestic and European away fixtures, we operate a dedicated fan support phone line and email address for urgent, match-related matters.

    This service is managed by our Supporter Services Team, who will liaise with the SLO on the ground were applicable.

    Availability:

    Phone Line:

    • Opens: 2 hours before kick-off
    • Closes: 1 hour after the final whistle
    • Outside these hours, enquiries should be directed to Liverpool FC — Contact Us

    Contact Details:

    Outside of Away Matchdays

    For all other enquiries—including those outside of away match times—please contact our Supporter Services Team, who will provide assistance and liaise with the SLO where appropriate.

    Note: For LFC Women’s Team matches, the SLO phone line is not in operation, but supporters are welcome to use the email address above for any enquiries or @LFCWHelp on X.